Get Help
Toll-Free Support: 1-888-444-6044, ext. 2
Non-Members:
We’re here to help! Whether you have questions about our courses, need assistance with a technical issue, or simply want more information, we offer friendly and efficient support options for non-members.
- Call Us: Reach out to our friendly support team directly at the phone number above. (Highlights phone option)
- Email Us: Fill out the form below and we’ll get back to you promptly. (Highlights email option)
Member Central
Get the Most Out of Your Membership
We understand that as a valued member, you may have questions or need assistance. That’s why we offer multiple, convenient support options to ensure a smooth and successful experience.
General Member Support:
Need help with exams, service issues, or technical support? Call us directly at our dedicated member line: 1-888-444-6044, ext. 3.
Need Immediate Help?
- Live Chat: Connect instantly with a support specialist for quick answers to your questions, troubleshooting, or technical issues. Click here to chat now!
Need Personalized Assistance?
- Personalized Support Tickets: Submit a detailed ticket for our team to address your specific needs efficiently. Click here to submit a ticket.
Billing Inquiries?
For questions related to payments, processing, refunds, and other billing matters, please reach out to our dedicated Billing Support line at 1-888-444-6044, ext. 5.
24/7 Access at Your Fingertips
In addition to these options, you can also access our comprehensive support resources anytime by clicking the vibrant yellow bubble in the bottom right corner of your screen.
Hours
Our customer support team is available during our business hours:
- Monday to Friday
- 9:00 AM to 6:00 PM EST
When you see a green dot, it means we’re online and available to assist you. If the dot is red, we’re offline and most likely closed.
However, enrolled members in our courses with urgent support needs or important issues can reach out to us at any time using a Support Ticket, which provides 24/7 service.
