IAQCert Customer Service: We’re Here to Help You!

At IAQCert, we pride ourselves on providing exceptional customer service to ensure that our students and members have the support they need. Whether you are a non-member with questions about our courses or a valued member seeking assistance, we are committed to offering friendly and efficient support options.

Support for Non-Members

Toll-Free Support:
For inquiries about our courses or assistance with technical issues, non-members can reach out to our dedicated support team:

• Call Us: Dial 1-888-444-6044, ext. 2 to speak with a friendly representative directly.
• Email Us: Prefer written communication? Fill out our contact form, and we’ll respond promptly to your inquiry.

Member Central: Maximizing Your Experience

As a valued member of IAQCert, you have access to a range of personalized support options:

General Member Support:
Need help with exams, service issues, or technical questions? Contact our dedicated member line at 1-888-444-6044, ext. 3 for tailored assistance.

Live Chat for Immediate Help:
Connect instantly with a support specialist by clicking the live chat option on our website. This feature allows you to get quick answers to your questions and troubleshoot issues in real-time.

Personalized Support Tickets:
For specific needs or more complex inquiries, submit a detailed support ticket. This ensures that our team addresses your request efficiently. Click here to submit a ticket.

Billing Inquiries

For any questions related to payments, refunds, or billing, please reach out to our dedicated Billing Support line at 1-888-444-6044, ext. 5. We are here to help resolve any billing matters you may encounter.

24/7 Access to Resources

In addition to direct support options, IAQCert offers 24/7 access to a wealth of comprehensive support resources. You can find helpful information and guides by clicking the vibrant yellow bubble in the bottom right corner of your screen.

Customer Support Hours

Our customer support team is available during business hours:

• Monday to Friday
• 9:00 AM to 6:00 PM EST

When you see a green dot next to our chat feature, it means we’re online and ready to assist. If it’s red, we’re currently offline but you can always reach out via support ticket for urgent matters.

Conclusion

At IAQCert, we understand the importance of reliable customer service in enhancing your educational experience. Whether you are a non-member looking for information or a member needing assistance, our dedicated support team is here to help you every step of the way. Don’t hesitate to reach out—we’re just a phone call or click away!