Legal Disclaimer & Terms of Service
Legal Disclaimer
The materials on IAQCert’s websites and platforms are provided “AS IS” and “AS AVAILABLE.” IAQCert makes no warranties, express or implied, including without limitation implied warranties or conditions of merchantability, fitness for a particular purpose, title, accuracy, or non-infringement. IAQCert does not warrant uninterrupted or error-free operation.
IAQCert is not responsible for the accuracy, likely results, or reliability of any materials or third-party sites linked from our Services.
About IAQCert Training Programs (ABC)
IAQCert is an Assessment-Based Certificate (ABC) Program. Courses are built around defined competencies, structured learning, and assessments. Certificates are awarded upon successful completion of required evaluations.
Programs support professional development for technicians, inspectors, and specialists in indoor air quality and environmental health. Content references widely accepted frameworks (e.g., OSHA, EPA, Health Canada, applicable provincial/state codes) and is informed by Subject Matter Experts (SMEs). Training is intended to improve job-site knowledge, safer practices, and real-world capability.
Important: IAQCert certificates recognize educational achievement within an ABC framework. They are not government licenses, regulatory approvals, or formal standards. Additional licensing or permits may be required in your jurisdiction.
Accuracy and Expertise
IAQCert offers courses and exams in areas including, but not limited to: Air Duct Cleaning, Indoor Air Quality Testing, Mold Inspection, Ventilation Inspection, and Water Damage Restoration. Content is reviewed periodically, but educational materials are not professional, legal, compliance, engineering, or safety advice, nor a substitute for qualified supervision, employer policies, site-specific hazard assessments, or legally required training.
Standards and regulations evolve. You are responsible for verifying current requirements and best practices, including local codes, OH&S rules, manufacturer instructions, and trade regulations. IAQCert does not supervise or control your work. IAQCert shall not be liable for errors or omissions in educational materials. By using IAQCert resources, you accept responsibility for your interpretation and application and release IAQCert and its affiliates from related claims.
Liability and Disclaimers
All content, examples, and demonstrations are informational and general in nature. You must comply with all applicable laws, regulations, consensus standards, manufacturer instructions, employer policies, and site-specific procedures.
IAQCert does not guarantee specific outcomes, including employment, compensation changes, legal authorization, or regulatory compliance. You are solely responsible for obtaining any required licenses, permits, approvals, or supervision before performing regulated or hazardous work.
NO CONTROL OVER JOBSITE CONDITIONS. IAQCert has no control over your sites, equipment, or methods, and disclaims responsibility for any damages, injuries, or losses arising from field activities or reliance on IAQCert content.
Field Work, Reliance & Assumption of Risk
EDUCATIONAL USE ONLY; NO PROFESSIONAL RELATIONSHIP. All IAQCert materials, courses, examples, and demonstrations are for general educational purposes. They do not create a professional–client, consultant, engineer, inspector, or employer–employee relationship with IAQCert.
NO DUTY TO WARN, INSPECT, OR SUPERVISE. IAQCert does not and cannot evaluate site-specific conditions, hazards, equipment, or methods; does not supervise your work; and has no duty to warn you of jobsite risks.
YOUR JOBSITE, YOUR RESPONSIBILITY. You are solely responsible for all site assessments, methods, PPE, tools, equipment selection, and outcomes; for complying with manufacturer instructions; and for following applicable laws, codes, and employer policies. If you are unsure about safety, compliance, or competency, do not perform the task until you have obtained guidance from a qualified supervisor or licensed professional.
MANUFACTURER & AUTHORITY INSTRUCTIONS CONTROL. If IAQCert content ever conflicts with manufacturer instructions, AHJ requirements, codes, or regulations, those requirements control and must be followed.
ASSUMPTION OF RISK. You knowingly and voluntarily assume all risks associated with your real-world activities and the use or misuse of IAQCert content.
HOLD HARMLESS & INDEMNITY FOR FIELD ACTIVITIES. To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless IAQCert and its affiliates from any claims, liabilities, losses, costs, and damages (including reasonable legal fees) arising out of or related to your field activities, services, or reliance on IAQCert content, except where caused directly by IAQCert’s willful misconduct.
Certificates and Recognition
Upon successful completion of coursework and assessments, IAQCert issues a certificate evidencing achievement within an ABC program. Certificates:
- Recognize subject-matter proficiency demonstrated via IAQCert assessments;
- Support continuing education and professional development;
- Do not replace government or regulator-issued licenses, permits, or accreditations.
Certificate Integrity & Revocation: IAQCert may suspend or revoke certificates obtained through fraud, academic dishonesty, identity misrepresentation, or material breach of this Agreement. IAQCert may maintain a verification directory and annotate or remove revoked credentials. You consent to IAQCert displaying your name, certificate type, and status (active/revoked) in a verification directory for credential validation.
IAQCert Training Scope
Programs are designed to strengthen practical knowledge, field readiness, and safe work practices. Where work is regulated, learners must ensure compliance with local legal requirements prior to performing such work.
Compliance with Applicable Laws
IAQCert operates in compliance with applicable laws governing educational services and takes reasonable measures to protect participant data consistent with privacy and consumer protection laws. Users are responsible for their own compliance with local, regional, and national requirements relevant to their activities. IAQCert is not responsible for user non-compliance.
Payments, Pricing & Chargebacks
Currency: Prices are shown in the currency displayed at checkout. IAQCert does not collect or remit sales/use/VAT/GST/HST or similar transaction taxes. If any taxes apply to you, you are solely responsible for reporting and remitting them to the appropriate authority.
Authorization: By purchasing, you authorize IAQCert and its payment processors to charge your selected payment method for the displayed fees.
Chargebacks & Fraud: You agree to first contact us to resolve billing issues before initiating a chargeback. Unauthorized or fraudulent use may result in immediate suspension. IAQCert may use fraud-prevention tools and request reasonable verification.
Service Changes: IAQCert may update content, curricula, features, or fees at any time. Where legally required, material changes will be communicated in advance.
Privacy, Proctoring & Data
Use of the Services is subject to our Privacy Policy (including PIPEDA compliance, and as applicable, Quebec Law 25 and GDPR). If proctoring or identity verification is used, IAQCert may collect limited data (e.g., device/connection info, session logs, screen/camera capture, ID verification) solely to protect assessment integrity, prevent fraud, and comply with legal obligations. Data is retained only as long as necessary for these purposes and as outlined in the Privacy Policy.
You consent to receive electronic communications regarding your account, assessments, certificates, and policy updates. Transactional emails are required to operate the Services. Marketing emails are optional and require your consent; you can withdraw consent at any time as described in our Privacy Policy.
User Content & Acceptable Use
Ownership & License: You retain ownership of content you submit (“User Content”). You grant IAQCert a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display User Content solely to operate, improve, and promote the Services. You represent you have all rights necessary and that your User Content does not violate any third-party rights or laws.
Acceptable Use: You agree not to engage in harassment; hate speech; unlawful activity; cheating; sharing restricted exam materials; reverse engineering; scraping; unauthorized access; malware distribution; or impersonation. IAQCert may suspend or terminate access for violations.
IAQCert may remove or disable User Content that violates this Agreement and may preserve copies as required for legal, audit, fraud-prevention, or dispute-resolution purposes.
Third-Party Services & Links
The Services may interoperate with or link to third-party services (e.g., payment processors, proctoring tools, LMS, video platforms). Those services are governed by their own terms and privacy policies. IAQCert is not responsible for third-party actions, outages, or content.
Intellectual Property & Notice Procedure
All IAQCert content (courses, lectures, exams, certificates, branding, and related materials) is owned by IAQCert or its licensors and protected by IP laws. You are granted a limited, non-exclusive, non-transferable license for personal, non-commercial use.
Notice of Alleged Infringement: If you believe material on our Services infringes your rights, send a detailed notice to support@iaqcert.com including: (i) identification of the work claimed infringed, (ii) the allegedly infringing material and its location, (iii) your contact information, and (iv) a statement of good-faith belief and authority to act. IAQCert may remove or disable access and notify the user. Repeat infringers may be terminated.
Accessibility & Accommodations
IAQCert strives to make content reasonably accessible (intent to align with WCAG 2.1 AA where feasible). Learners may request accommodations via support@iaqcert.com. Requests are reviewed in good faith and subject to reasonable verification.
Refunds
No refunds are issued for dissatisfaction with course content or for failed exam attempts. Refunds are issued only for duplicate payments or accidental purchases and are provided as account credits, except where prohibited by law. Certain consumer rights may apply under local statutes. You agree to cooperate with IAQCert in good faith before initiating a chargeback. Contact support@iaqcert.com for assistance.
Terms of Service (TOS)
1) Acceptance of Terms
By accessing or using the Services, you agree to be bound by these Terms and any policies referenced (including the Privacy Policy). If you do not agree, do not use the Services.
2) Description of Services & Access Window
IAQCert provides educational materials, lectures, assessments/exams, and certificates upon successful completion within an ABC framework. Unless otherwise stated at purchase, enrollment grants access to course materials and the opportunity to sit required assessments for up to one (1) year from your original enrollment date.
3) User Responsibilities
Eligibility: You must be of legal age in your jurisdiction or have verifiable parental/guardian consent where permitted. The Services are intended for individuals 18+ (or the age of majority in your jurisdiction). If you are under the age of majority, you may only use the Services with verifiable parental/guardian consent and supervision.
Account: Keep credentials confidential and promptly notify us of unauthorized use. You are responsible for all activity under your account.
4) Assessment Integrity
To protect exam integrity, IAQCert may use proctoring or verification measures. Cheating, sharing exam content, or unauthorized assistance may result in suspension, certificate revocation, and/or termination without refund.
5) Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” IAQCERT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT.
NO SAFETY GUARANTEE; NO DUTY TO UPDATE. IAQCert does not guarantee that any course or content will identify every hazard or remain current with all evolving standards. Content may be updated or replaced without notice.
6) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IAQCERT AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.
IN NO EVENT WILL IAQCERT’S TOTAL LIABILITY EXCEED THE AMOUNTS YOU PAID TO IAQCERT FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT.
7) Limitation Period
To the fullest extent permitted by applicable law, any claim or cause of action arising out of or related to the Services must be brought within the shortest legally permissible period after the cause of action accrues. If a mandatory statutory minimum applies, that minimum controls.
8) Force Majeure
Neither party is liable for delays or failures due to events beyond reasonable control, including acts of God, labor disputes, internet/utility failures, third-party platform outages, epidemics, governmental actions, or natural disasters. Obligations resume when performance becomes possible.
9) Third-Party Terms
Your use of integrated third-party services (e.g., payment, identity verification, proctoring, hosting) is subject to those providers’ terms. IAQCert is not responsible for third-party acts or omissions.
10) Export Controls & Sanctions
You represent that you are not located in, under control of, or a national/resident of any country or entity on applicable sanctions or denied-party lists. You agree to comply with export control and sanctions laws.
11) Electronic Communications & E-Signatures
You consent to receive notices electronically and agree that clicking “I agree” or similar constitutes your electronic signature and acceptance.
12) Dispute Resolution (Ontario)
The parties will first attempt in good faith to resolve disputes within thirty (30) days of written notice. If unresolved, disputes shall be submitted to confidential mediation in Ontario. If still unresolved, disputes shall be finally resolved by binding arbitration under the Arbitration Act, 1991 (Ontario) before a single arbitrator in Ontario. Either party may seek injunctive relief in court for IP or confidentiality breaches. Nothing in this section limits any non-waivable consumer rights.
Field-Activity Claims: Claims arising from your on-site activities, services, or methods remain your sole responsibility and are subject to the waivers, limitations, and indemnities stated in these Terms.
13) Assignment
IAQCert may assign this Agreement to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of assets. You may not assign without IAQCert’s prior written consent.
14) Governing Law, Venue & Language
This Agreement is governed by the laws of Ontario, Canada, without regard to conflicts principles. You consent to exclusive jurisdiction and venue in Ontario courts for permitted actions. Governing Language: If this Agreement is translated, the English version controls.
15) Changes to Services or Terms
IAQCert may modify or discontinue Services and update these Terms at any time. Changes take effect upon posting. Your continued use after changes constitutes acceptance. IAQCert may schedule maintenance windows or temporarily suspend access to perform updates, security improvements, or to comply with third-party platform requirements.
16) Severability & Survival
If any provision is invalid or unenforceable, the remaining terms remain in full force. Sections regarding intellectual property, payment obligations, assessment integrity, warranty disclaimers, limitation of liability, limitation period, dispute resolution, assignment, governing law, and any rights/obligations that by their nature survive termination, will survive.
17) Entire Agreement
This Agreement constitutes the entire agreement between you and IAQCert and supersedes all prior or contemporaneous understandings regarding the Services.
Contact & Last Updated
IAQCert
support@iaqcert.com
Last updated:
Legal Disclaimer & Terms of Service
Program Status: IAQCert is an Assessment-Based Certificate (ABC) Program.
Legal Disclaimer
Materials are provided “AS IS” and “AS AVAILABLE.” IAQCert makes no warranties, express or implied, including merchantability, fitness, accuracy, title, or non-infringement, and does not warrant uninterrupted or error-free operation.
About IAQCert (ABC)
Assessment-Based Certificate: Competency-aligned courses with structured assessments. Certificates are awarded upon successful completion. Certificates are not government licenses or regulatory approvals.
Accuracy and Expertise
Content supports professional development and is not a substitute for professional, legal, compliance, engineering, or safety advice. Verify current standards, codes, manufacturer instructions, and regulations. You are responsible for lawful application of training.
Liability and Disclaimers
No guarantees of employment, pay changes, legal authorization, or compliance outcomes. Obtain any required licenses/permits/approvals and supervision before performing regulated or hazardous work.
No control over jobsite conditions. IAQCert disclaims responsibility for damages, injuries, or losses arising from field activities or reliance on IAQCert content.
Field Work & Assumption of Risk
Education only; no professional relationship. IAQCert does not warn, inspect, or supervise job sites. Manufacturer/AHJ requirements control over any IAQCert content.
Your jobsite, your responsibility. You decide methods, PPE, tools, and compliance. If unsure, do not perform the task until guided by a qualified supervisor or licensed professional.
Assumption of risk & indemnity. You assume all risks and agree to defend, indemnify, and hold IAQCert harmless for claims arising from your field activities, except where caused directly by IAQCert’s willful misconduct.
Certificates
Certificates evidence achievement within an ABC program. IAQCert may suspend/revoke for fraud, dishonesty, or material breach and may maintain a verification directory. You consent to IAQCert displaying your name, certificate type, and status (active/revoked) for validation.
Training Scope
Programs focus on practical knowledge, field readiness, and safe practices. Ensure full compliance with local requirements for regulated work.
Compliance
IAQCert follows applicable education-service laws and reasonable data safeguards. You are responsible for your compliance with local, regional, and national requirements.
Payments
Currency: Prices are shown at checkout. IAQCert does not collect or remit taxes globally. If any taxes apply to you, you are solely responsible for reporting/remitting them to the appropriate authority.
Authorization: You authorize IAQCert and its payment processors to charge your selected payment method for the displayed fees. Contact IAQCert before initiating chargebacks.
Privacy & Proctoring
Use is subject to our Privacy Policy. Proctoring/ID checks may collect limited data to protect exam integrity and legal compliance, retained as described in the Privacy Policy.
You consent to transactional emails required to operate the Services. Marketing emails are optional and require your consent; you can withdraw consent at any time as described in our Privacy Policy.
User Content
You retain ownership. You grant IAQCert a limited license to host/display to operate and improve the Services. Prohibited: harassment, unlawful activity, cheating, sharing restricted exam content, reverse engineering, scraping, malware, or impersonation. IAQCert may remove violating content and preserve copies for legal/audit/fraud/dispute purposes.
Third-Party Services
Third-party tools (payments, proctoring, hosting) have their own terms and privacy policies. IAQCert is not responsible for third-party actions or outages.
IP & Notices
IAQCert content is protected by IP laws. Limited personal, non-commercial license only. Send infringement notices to support@iaqcert.com with sufficient detail for review.
Accessibility
We aim for reasonable accessibility (WCAG 2.1 AA intent). Request accommodations via support@iaqcert.com.
Refunds
No refunds for dissatisfaction or failed exams. Only duplicate/accidental payments are credited, except where prohibited by law. Cooperate in good faith before initiating any chargeback.
Terms of Service (Key Terms)
Acceptance: Using the Services means you agree to these Terms and linked policies. Access Window: Unless stated otherwise, you have up to one (1) year from enrollment to access materials and take required assessments.
Assessment Integrity: Proctoring and verification may apply. Cheating or sharing exam content may result in suspension or revocation without refund.
Warranty Disclaimer & Liability Cap: SERVICES PROVIDED “AS IS.” IAQCERT NOT LIABLE FOR INDIRECT/CONSEQUENTIAL DAMAGES; TOTAL LIABILITY CAPPED TO FEES PAID FOR THE RELEVANT SERVICE IN THE PRIOR 12 MONTHS.
Limitation Period: Claims must be brought within the shortest legally permissible period. If a mandatory minimum applies, that minimum controls.
Force Majeure: No liability for failures due to events beyond reasonable control.
Export/Sanctions: You comply with export controls and are not on restricted lists.
E-Signatures: Clicking “I agree” or similar equals your electronic signature.
Disputes (Ontario): Good-faith negotiation → mediation in Ontario → binding arbitration in Ontario under the Arbitration Act, 1991; injunctive relief for IP/confidentiality permitted; non-waivable consumer rights preserved. Field-Activity Claims: On-site activity claims remain your responsibility and are subject to waivers/limitations/indemnities herein.
Assignment: IAQCert may assign; you may not without consent.
Law, Venue & Language: Ontario law; Ontario courts for permitted actions; English controls.
Changes: IAQCert may modify Services/Terms; continued use means acceptance. Maintenance windows or temporary suspensions may occur for updates, security, or third-party requirements.
Severability & Survival: Invalid terms do not affect the rest; key protections survive termination.
Contact & Last Updated
IAQCert
support@iaqcert.com
Last updated: